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SLA Monitoring for JIRA app give you the possibility to add one or more actions to execute for each indicators

1.Click on the tab 'Actions', to access to the screen of the creation of the actions, the following

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screen is display

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2.Click on the corresponding 'Add' button of the indicator whose you want to create the actions

The following popup is display :

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3.Choose the type of the action that you want to add :

1. Custom Action
2. Email Notification

3.1.Custom Action

Fill the following fileds to create a custom action

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1. Define the name of the users or groups that the notification will be assignsend
2. Define the name of the users or groups who will be on copy cc of the email notification
3. Define the subject of the email notification
4. Enterthe Enter the body of the email notification
5. ?
6. The action is executed on each time that the scheduler is launched (if Yes, Click on the checkbox)
7. Save the action by clicking on the buton "Add" 

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