3.Scheduler configuration

In this section, we will configure a scheduler to calculate the processing time and set the value of the SLA Monitoring flag

1. Click on the tab 'Scheduler', to configure a schedular of the SLA

1. Is it a real-time update? Click Yes or No
2. Click on 
   to access to the screen of the configuration of the scheduler 
3. Save the configuration by clicking on the button 'Done'. Else, click on the button 'Cancel', to cancel the configuration of the scheduler

The configuration of the scheduler 

There are two ways to access the screen of the configuration

1. Following the path: Administration > Manage Apps > SLA Monitoring scheduler > Scheduler configuration >Click on "Add a scheduler".  
2. Click on the button configuration on the tab 'Scheduler' 

A new screen is displayed, we'll define the settings of the scheduler

1. Set the name of the scheduler;
2. Set the frequency type;
3. If frequency type is "Cron" we have to set the Cron expression Ex : 0 0 17 ? * * * which means that it will be executed every day at 7 pm. For the frequency type "Interval", we have three choices: every day, every week, or every month. You can use CronMaker which is a utility that will help you build cron expressions.
   
4. Set the JQL request that returns the list of issues to be processed;
5. Select the customfield that we created previously;
6. Click on the "Add" button to save the configuration.

To create an action to do for each indicator, click on the tab "ACTIONS"