II.Create and configurate a SLA custom field

This is how to create and configure an SLA custom field :

Create the custom field

Configure the SLA custom field

1.Configure the indicators

2.Assign the calendar

we will find the calendar that we create in the first step ( I. Create a working calendar)

3.Configure the scheduler

4. Add action to do for each indicator

For the green level, we will add a notification action

For the orange level, we will add a custom action following the steps::

 1.create the groovy file in the following path: Atlassian/Jira/KeplerTechnologies/custom-actions, The groovy filename is: ActionToDo

2. Come back to the configuration, and add the groovy filename in the new action

For the Red level, we will add both actions (notification and custom action),

By clicking on the button 'Done', the configuration of the SLA will be saved.