SLA Monitoring for JIRA app gives you the possibility to add one or more working calendar (I. Configure a working calendar)
The configuration of the SLA has to be assigned to a working calendar
Click on the tab 'Planning', to assign a calendar of the working day to the SLA
Assign a working calendar
- Choose a calendar from the list of the calendars that are created in the part (I. Configure a working calendar)
- Save the assignment by clicking on the button 'Done'. Else, click on the button 'Cancel', to cancel the assignment.
To choose to configure a Scheduler, click on the tab 'Scheduler'